Edge Client User Manual

Browser Requirements

The Edge Client Portal uses the Java and Quicktime browser plugin technologies to deliver the real time CCTV camera feeds and map control.

Java 1.6 The Edge Client requires the Java Runtime Environment Version 6 or later (1.6.0+) to be installed on your PC. This can be downloaded from the official link above. For compatability reasons, a known working version is also available from our own servers here. If you already have a Java environment installed, but it is not up to date, you can use Sun's automatic Java update utility to upgrade your version of Java to the latest. Simply open Control Panel and select Java->Update->Update Now from the menus.

Quicktime The Edge Client requires Quicktime 6 or later to play back live video streams. You can download the latest version of Quicktime from here, or here for a known compatible version (7.64.17.73).

IMPORTANT: There is a problem with the order that Java and Quicktime are installed that can cause your Quicktime installation to be ignored by Java: If you have everything installed but the Edge Client applet is reporting that it can not find Quicktime, it could be because Java was installed (or updated) after Quicktime was installed. The solution to this is to simply uninstall Quicktime and install it again. The installation process will re-register itself with Java.

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